Privacy Policy

Dylana Rain operates the https://www.dylanarain.com website, which provides all the services provided on this website.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information when one chooses to share their information with the Dylana Rain website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving services- including, but not limited to, getting your new magical items delivered safely to your doorstep. We will not use or share your information with anyone except as described in this Privacy Policy.

What do we do with your information?

When you purchase something from our store or create an account with us, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. If you visit our website on a mobile device, we will in addition receive data as to what type of device you are using.

Dylana Rain may use your personal information to:

  1. Process your order and to answer questions about the status of your order.

  2. Send you products that you have ordered.

  3. Maintain contact with you and provide you with ongoing personalized service.

  4. Communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers.

  5. Help us learn more about your usage of our website.

  6. Conduct marketing and performance research, to assist us in measuring our customer service, improve our customer experiences and product offerings.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You can unsubscribe from our email marketing at any time in your account settings or by clicking unsubscribe at the bottom of one of our newsletters.

Cookies

Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s hard drive.

Our website uses these "cookies" to collect information and to improve our services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our services;

  • To provide the services on our behalf;

  • To collect payment; or

  • To assist us in analyzing how our website is used.

We want to inform our website users that these third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use your information for any other purpose.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you enter a credit card number into a text box on our website, the information is sent over an encrypted connection using secure socket layer technology (SSL) . We work with 2 payment processors; Stripe and Paypal. These services have their own security in place.

But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We encrypt all connections when possible with 3rd parties using the HTTPS protocol, including connection with integrated ecommerce platforms.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information about our privacy policy- feel free to contact me :)

how to get in touch